CUSTOMER SERVICE

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Today's vehicles are more advanced than ever before. These are high tech marvels packed with innovative and ever changing technologies, from led displays to extensive ADAS camera systems and dozens of modules. A high tech world requires a high tech repair facility. Like anything else. More technology and advancements can bring new problems. We are fully equipped to tackle and repair these issues head on as automotive technology evolves.

• Read the owner's manual to learn about the vehicle's systems and components.
• Follow the recommended service schedules.
• Keep a log of all repairs and service.

When you think about it, you know your vehicle better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your vehicle frequently. Check for:

• Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
• Changes in acceleration, engine performance, gas mileage, fluid levels.
• Worn tires, belts, hoses.
• Problems in handling, braking, steering, vibrations.
• Note when the problem occurs.
• Is it constant or periodic?
• When the vehicle is cold or after the engine has warmed up?
• At all speeds? Only under acceleration? During braking? When shifting?
• When did the problem first start?

Once you are at our location, communicate your findings.

• Be prepared to describe the symptoms.
• Carry a written list of the symptoms that you can give us.
• Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved and don't hesitate to ask us any questions.